Please see the list of common questions and answers below. If the question you asked is not answered below, please EMAIL US. We will get back to you will receive an answer as soon as possible, usually within 1 business day. Please read through these questions entirely, as any emails we received asking questions that are answered here will not be replied to, due to time restraints.

3 Day 2 Night, 4 day 3 Night, 5 Day 4 Night Destination Certificates

The above destination certificate must be mailed in at least 45 days prior to travel. You select your travel city and provide two dates of travel at least 7 days apart. The agency will try to get your first choice for you.   This Certificate has a $20 processing/registration fee.

You start by redeeming your certificate, which you can do through the mail, or online. Follow the directions on the certificate or on the website to redeem your certificate. Then, when your redemption is processed, we or the Travel Agency (depending on who has current stock) will send you your reservations form. You fill out this form with the dates you wish to travel and all other pertinent information.  For the destination certificates, Checkin days are 7 days a week for the 3 day/2 night stays. The 4 day/3 night stays on the 27 destination form require midweek travel- which is checkin on Sunday, Monday, or Tuesday. The check in days for the 85 destination certificates (coming soon!) are 7 days a week. The agency will then find a participating hotel, and book you a room!

When Should I Redeem My Certificate?

You must redeem your certificate within 30 days. Even if you are not sure when and where you want to travel, you should redeem the certificate and obtain your reservation form. You can then send in your reservations form to the Travel Agency, noting on the form where you wish to travel. Then, if you are unsure of your desired travel dates, you can phone them in to the Agency at a later time!! But you MUST redeem your initial certificate within 30 days!!!

Can I Pick The Hotel? What Kind of Hotel Will I Be Staying In?

No, you do not get to choose the hotel. The Travel Agency, once receiving your reservation form, finds a hotel in the program that can accommodate the request. You do not get to choose. You'll be staying in a quality facility along the lines of a Holiday Inn, Best Western or Quality Inn. The hotels vary depending upon the location. In some cities (like Orlando and Las Vegas), you will often have the choice of staying in 2 or more different areas. Some hotels provide mini-suites complete with microwave, refrigerator and coffee maker. The hotels are ALWAYS guaranteed by the Travel Agency to be 3 star and better.

How do I redeem my certificate? Can I use a credit card?

We have recently begun accepting credit cards, so you can now either send in your certificate with your credit card information on it to our physical address, or you can also redeem your certificate on our Secure Server using your credit card.   Click Here. You will be selecting your desired location or coupon book, filling in your ID Number on your certificate, and providing your credit card info for the $15 agency processing fee for 85 destinations / $20 processing/registration fee for Standard destinations certificate. You will then receive your reservations packet or coupon book (or both, depending on what you order!) in the mail within approximately 10 business days.

How Can the Travel Agency Get These Hotel Deals?

Hotels are rarely completely occupied except for major holidays. Rather than have empty space with no people using the restaurants and lounges, many hotels contract with travel agencies to fill the space at a huge discount. The travel agencies and hotels want repeat business. The hotel also wants people using the facilities, especially if they have a casino in the hotel.

Why Can't I Just Call a Toll-Free Number To Book My Room?

If you want to pay full price for hotel rooms, you can always call a regular travel agency. You can have long conversations and debate the merits of various hotels in different cities. In order for this travel agency to operate on its slim profit margin, the agency must control the amount of time used by employees on any single reservation. This saving is passed along to you as part of this offer. For this reason, you must follow the directions on the certificate to complete your redemption.

Can I bring a friend??

Yes! Yes, the certificate is good for 2 adults, age 25 and older on the 27 destinations certificate. The 85 destinations certificate is good for two adults ages 21 and older.

Can we use two certificates for the same city, or use them back to back?

No. You may only redeem one hotel certificate per family, per city, per year. That means that you can redeem for different cities in the same year, but you could not redeem 2 certificates for 2 trips to Las Vegas, for instance.

Can we go with another couple?

These certificates are not good for group travel. Two couple could each individually redeem certificates for the same city and dates, but there is no guarantee that they would end up staying in the same property. You may request it when you make your reservations with the Travel Agency, but it is not guaranteed.

Can I bring my kids?

Yes! On the destinations certificate, most locations allow up to two children in the room free of charge, a few of the locations may charge a small fee. On the 85 destination certificates (coming soon), children are $5 each.

Can I Reserve My Own Hotel Room and Call You To Pay For It?

No. The travel agency only works with selected hotels. They must make all reservations.

What Is My Total Cost To Use This Certificate?

As the certificate states, you will pay a $15 processing fee for the 85 destinations certificate, a $20 processing fee for the standard 3/2 through 5/4 destinations certificate when you fax or mail in the certificate. You will receive a reservation form in the mail within approximately 2 weeks after we process your certificate. You will use this reservation form to make your room reservation requests. When you mail in this form, you will pay your room tax payment of $25 with the standard 3/2 through 5/4 destinations certificate. With the 85 destinations certificate, you send in the booking form we send you, along with a $50 no show deposit (refunded to you during your stay) and pay the hotel taxes when you check into the hotel. THAT'S IT. Of course, you would be paying room taxes for any hotel room you would normally use anyway.  Amazingly enough, even if the hotel gives away the room, the government wants its room tax!

Do I Have To Attend Any Sales Presentation To Receive This Offer?

While you may be offered a timeshare presentation in exchange for tickets or meals, you are not required to attend a timeshare presentation in order to receive your vacation stay.

What Happens After I Send In the $15/$20 Redemption Fee?

You will receive a reservation form in the mail within 7 to 10 days after we process your certificate. You will use this reservation form to make your room reservation requests. When you mail in this form, you will pay your room taxes which total $25. Of course, you would be paying room taxes for any hotel room you would normally use.

Do We Have To Buy Transportation From the Travel Agency?

You are not required to purchase transportation from the travel agency. You can make any travel arrangements you would like. Please do not purchase non-refundable travel tickets until you have received written confirmation of your hotel reservations. If you purchase plane tickets in advance, you may have to make changes to accommodate your hotel reservations.

Are There Any Times When I Can't Reserve a Room?

Hotels are generally filled with paying customers during the week before and after a major holiday. Peak seasons for the location you are interested in may be difficult to get. Most of the hotels are also filled with paying customers on weekends, especially in Las Vegas and Orlando.  You will need to provide the agency with two date choices of travel on the standard destination certificates. On the 85 destination certificates, you will need to provide one date of travel and three choices of locations.

How Many Other People Use These Certificates?

The travel agency handles thousands of reservations each month. Many of those reservations are from repeat customers, which is how they make their money. They get the repeat customers because they deliver what they promise.

How Do I Redeem My Certificate?

You can redeem your certificate by completing the certificate information and sending it, along with your cashier's check or money order for $15 for the 85 destinations form/ $20 for the 27 destinations form, to:

Promotional Solutions
5431 Fenton Way
Granite Bay CA 95746


You must redeem your certificate at least 60 days prior to your desired dates of travel on the standard destination certificates. On the 85 destinations certificates, you need to redeem your certificate at least 40 days prior to travel.

Anything else you wanna tell me??

;-) Just the usual blurb... We are distributors of the certificates, not the travel agency. Purchasing or obtaining these certificates in no way obligates you to travel or spend additional money. Depending on location and agency, customer may be asked to place a refundable security deposit. By redeeming any of these certificates you agree to hold us harmless of any liability that may arise as a result of your vacation or your purchase thereof. All users of these certificates agree to the given terms and conditions. If you do not agree to the terms and conditions, do not use or redeem the certificates. If you have any questions, please contact us. Fantastic Destinations reserves the right to alter or cancel this promotion at any time. Fantastic Destinations assumes no responsibility for any promises made by other persons, including Program Affiliates, that are inconsistent with the terms and conditions of the program. All terms and conditions on this page are final, and not subject to interpretation. Any forms or coupon books returned to us for a refund are subject to a 20% restocking fee.

$500 Casino / Entertainment Certificates-- Coming Soon!

What is the $500 Casino / Entertainment Certificate?

The $500 Casino / Entertainment Certificate has instructions on how to fill it out and order your offers by mail. You will receive a booklet of coupons you present to the casino cashiers for gaming, food, show tickets, etc. These are benefits that are offered by several casinos in each area to introduce you to their casinos. The names of the casinos are located in each book of coupons. Remember, if the casino can't get you in their door, there's no way they can get your money. The only way they can get us to send our customers to them, is by offering these benefits.

How many $500 Gift Check offers can I order?

You may order one $500 casino offer per person, per visit to each of the cities offered for $15.00 each.

What is the breakdown of the $500 casino offer?

Since most of the casinos offer our customers a coupon in the booklet with just a value on it, there is no way to break it down. The casino can offer it to you in any form of casino benefits they want at the time of your visit. For example our current Las Vegas offer contains $200 in benefits at the Sahara, $130 at Fitzgerald's, $250 at Riviera, $60 at the Showboat, $100 at Key Largo. Plus other offers from Las Vegas Hilton, Tropicana, Bally's, Maxim, Caesars Palace, Fremont and others- lots of two for ones on meals, shows attractions and a few free shows as well. .

If I order the $500 Casino offer for Las Vegas will I receive everything listed above?

Yes, you will. So the current offer contains over $500 in benefits.

Do They come in anyone's name?

No, Anyone can use them.

What is offered in Anaheim and Orlando?

Discounts on entertainment, food and admissions only. Well worth the $10 cost.

Are there any days that they are not valid?

No, they are valid 365 days of the year.